Shipping and Return Policy


Toplightingusa DJ accepts major credit cards, including Visa, MasterCard, American Express, and Discover.

Production Time

  • Photo booth packages and platforms: Approx. 7-10 days.
  • Custom-printed enclosures: Approx. 2-3 weeks. (Note: Estimated production times; contact us for updates.)

Handling Time

Other product handling times: Approx. 2-4 business days.

Shipping and Delivery

  • Delivery timeframes are estimates and may change.
  • International deliveries may incur local import duties and charges
  • Avoid event bookings until booth confirmation. Toplightingusa DJ is not responsible for missed events.
  • Local freight carriers for 360 packages; 5-7 business days delivery.
  • USPS, UPS, and FedEx for other products: 3-5 business days economy shipping.
  • Shipping and delivery times may vary. Please be aware that certain items, which are shipped free or include shipping, are exclusively available in the lower 48 states. Additional costs apply for customers in Hawaii, Alaska, and international locations.

Return Policy

  • 360 Toplightingusa DJ returns not accepted due to custom fabrication.
  • Non-refundable items include 360 platforms, full system packages, photo booth shells, and custom graphic products.
  • 360 platforms, photo booth shells, and mirror booths have a 1-year manufacturer's warranty. In the event of any part failure, immediate action will be taken to address and promptly resolve the issue.
  • For returns on eligible items, contact us within 48 hours and return in original packaging.
  • A refund is issued with deductions for shipping fees and a 30% restocking fee, in addition to covering return shipping costs.

Incorrect or defective shipments must be returned within 48 hours for a refund in new condition and packaging.